CommerceAI explores how artificial intelligence is reshaping commerce in direct-to-consumer sectors - retail, grocery, hospitality, leisure, and entertainment. We take a board-level commercial view, evaluating AI's impact through the lenses of the customer's autonomy (CustomerAI), product development (ExperienceAI), efficiencies and capabilities (CapabilityAI) and the business-changing impact for shareholders (StrategicAI). In each episode, senior operators and builders share the experiments, decisions and trade‑offs and paths of progress... This podcasts keeps the human and retailcraft amidst the technological advancements.
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For ecommerce leaders trying to work out where to place their bets as AI reshapes customer discovery, this episode offers something rarer than a technology playbook: a...
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For retailers and brands still treating product data as an SEO problem, this episode is a direct challenge. Simon Dyer of Mirakl argues that the structural shift unde...
"Worry, but not fear": in conversation with David Rose, Papa Johns
For commercial and technology leaders trying to move fast with AI without breaking things that cannot be broken, this episode offers a tested playbook rather than aspi...
"Do this with me, not for me": in conversation with Emmanuelle Gounot, CommerceIQ
In this episode, Emmanuelle Gounot of CommerceIQ makes the case that the shift from rule-based systems to goal-oriented agents is a structural change, not a rebrand, a...
"The product brain" : in conversation with Piotr Zaleski, Ingrid
In this episode we talk about how AI changes both customer experience and enterprise value. Ian Jindal speaks with Piotr Zaleski, Founder & CPTO of Ingrid, about deliv...
